Our support team is available 24/7 to help with account access, deposits, withdrawals, verification, bonuses, casino games and sports betting.
How to Reach Us
You can contact us through live chat or the contact form on the website. For email support, write to support@bizzocasino.com. Complaints can be sent to complaints@bizzocasino.com.
The contact form can be used for different types of enquiries, including deposit and withdrawal questions. Responses through the form are generally expected within 24 hours.
What to Include in Your Message
To help us review your request, include your registered email address and a clear description of the issue. For payment enquiries, it can also help to include:
transaction date and amount
payment method used
deposit or withdrawal status
any message shown on screen
Verification Questions
If your request relates to verification, our team may ask for photo identification, proof of address or evidence that a payment method belongs to you. Additional documents can be requested in some cases.
Do not send more personal information than requested. Follow the verification instructions provided by our team.
Bonus and Promotion Support
If a bonus has not been credited, include the promotion name, qualifying deposit details and any promo code used. We can review whether the offer is active for your account and whether the activation requirements were met.
Account Security
Never send your password or allow another person to access your Bizzo account. If you notice activity you do not recognise, contact support as soon as possible.
Responsible Gambling Requests
If you need help with gambling-related account restrictions or want to stop using the account, contact our support team and explain that your request concerns responsible gambling.